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Call Tracker
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Call Tracker for DNCL (do not call list) Compliance

Call Tracker is designed to help real estate, mortgage and insurance professionals and other companies save time and money while complying with the Canadian do not call and other telemarketing regulations.

Features:

  • Tells you if a number is safe to call or not, and why
  • Keeps your NDNC list data up to date
  • Imports and maintains an in-house do not call list
  • Imports an individual or company client list
  • Provides client data maintenance
  • Records activity to help demonstrate due diligence

Call Tracker is for any organisation with two or more people who may potentially contact members of the general public on a selling related telephone call to a number in Canada. That includes most small businesses: Real Estate, Mortgage Brokers, Insurance Agencies, Lawn Maintenance, Windows and Doors, Communications Products, Duct Cleaning ...

If someone referred a friend could you safely call? Since the referral did not directly ask you to make the call you should check the National Do Not Call List (NDNCL) first. If a person you call asks to be put on your company Do Not Call List (DNCL), do you even have one? Failing to comply, or making that call by mistake, could cost you a great deal of time, trouble and money.

Client Management

The rules allow you to call anyone with whom you have an existing business relationship, even if they are on the national do not call list, unless they are on your company do not call list. Such a relationship is defined as being a contract in the past 18 months, or anyone you have been in touch with by telephone who has made a sales related enquiry in the last 6 months. You can also call anyone who has given you specific permission to call. Call Tracker can take account of these special relationships, keep track of call back requests, manage relationship extensions, and provide lists of upcoming call backs and expiring relationships.

Virtually any small business could be affected.

Call Tracker is a better way to comply with the Canadian Do Not Call List (DNCL) requirements. It is a Canadian solution made in Canada for use in Canada to protect Canadian businesses from regulatory fines and Canadian consumers from accidental telemarketing violations. Use Call Tracker to combine your own Do Not Call List (DNCL) with the National Do Not Call List (NDNCL) and track your own list of clients and contacts you have specific permission to call.

Enable employees to share and maintain your company calling records up to the minute, and avoid costly mistakes.

Nothing on this site should be considered legal advice. Consult your lawyer on legal matters regarding the Do Not Call List (DNCL) regulations.