DNC, DNC law, DNC rule, rules, regulation, regulations, DNCL, NDNCL, solution, Canada, do not call,
CRTC, call center, contact center, customer service, telemarketing, Canadian Radio-television and Telecommunications Commission

Call Tracker

Inverhuron Business Information
Services Inc

call compliance, do not call rules, telelisting, marketel, computer, program, software, Canadian, do not call list, registry, phone, telephone,
telemarket, mortgage, broker, real estate, realty, realtor, comply, compliance, scrub, scrubber

DNCL Prosecutions

The CRTC is catching telemarketing violators and fining them.

The DNCL has been frequently criticised as ineffective and badly managed. Things have improved since it was first implemented though costs have gone up very significantly for subscribers.

Prosecutions do result for offenders. When the list was new the CRTC often gave out warnings to encourage compliance. These days you should not count on just getting a warning.

Some of the prosecutions and penalties are reported on the CRTC web site.

At the time this page was put up it showed 25 penalties assessed in 2010 and 11 in 2009. The rate of detection and prosecution seems to be increasing.

As of March 31, 2011

  • A total of 9,476,414 numbers were registered.
  • There were 396,263 complaints filed.
  • There were 164 active investigations.
  • 49 citations had been issued.
  • 34 notices of violation had been issued.
  • 27 administrative monetary penalties (fines) had been imposed.
  • 3 cases had been resolved involving by alternative methods.