Computer software program aid compliance Canada Canadian national do not call list NDNCL DNCL company do not call registry comply due diligence do not call DNC list regulation Canada sales telemarket telemarketing avoid fines log calls report trace track activity notes
Call Tracker
maintain business relationship client list keep do not call list records company do not call list DNCL integrate DNC sources show due diligence national do not call list NDNCL Canada computer software program report activity record prevent accident violation

Software Costs

The cost of software needs to be considered in the context of the benefits it can deliver to your organisation. Our system is intended specially for aiding in DNCL compliance in Canada. The ability to easily comply with regulatory requirements, prove that compliance, and avoid infringement are key. Added benefits are the easy sharing of contact information and the ability to track telephone based marketing activity.

Our system is designed to be run using a browser from any computer connected to the internet. We do not sell our software directly. Instead, you purchase the right to use it on our servers on a monthly basis, and pay a small monthly fee for each user of the system. We believe this is a practical and effective solution, especially for small business users.

  • initial costs are minimal
  • most database management and backup is handled for you
  • carrying costs are small
  • all costs are 100% tax deductible in the year they occur
  • no minimum contractual commitment

Fees as of December 2008

Basic users are each allowed up to 200 Call Tracker queries per month and are free to setup and free to maintain. Agents who mainly rely on existing business relationships and permission based marketing are ideal basic users.

People who use cold calling to generate sales need a power user account. Power users can make up to 5,000 queries per month, typically on a frequent and regular daily basis. They also have access to the list scrubbing facilities. For each power user there is an initial setup charge and a monthly fee, declining with quantity on a sliding scale.

The initial setup charge is $50, and the basic maintenance fee is $10 per month. An administrator and a supervisor account are both required and are included in the $10 monthly fee.

NDNCL integration of $20 for the first area code is additional to the basic $10 monthly fee. If we download and merge the subscription for you, and all your area codes are on the same subscription, then the second and each additional area code is three quarters of the price of the preceding one. Areas 226 and 519 or 416 and 905 on the same subscription count as one area code provided all your users together query fewer than 2,000 numbers per month, and we handle your NDNC data download.

If your area codes are on separate subscriptions, or you want access to more than five area codes, or you want more than 100 basic users, please contact us.

All applicable taxes are extra.

Billing frequency will depend on the total annual amount due and will be quarterly for amounts over $100 per month, twice per year for amounts over $50 per month, or annually for lesser amounts. Payment will be due in advance except at the commencement of service when 15 days grace are allowed to provide for a free trial period.

ServiceMonthlyInitial
Setup$50.00
Maintenance$10.00
Administrator accountincludedincluded
Supervisor accountincludedincluded
Basic users, maximum 100includedincluded
Power users 1-10$4.00 each$5.00
Power users 11-25$3.75 each$4.50
Power users 26+$3.50 each$4.00
Area code 1st$20.00included
Area code 2nd$15.00included
Area code 3rd$11.25included
Area code 4th$8.44included
Area code 5th$6.34included
  Calculate a Price
Power Users:
Areas Codes: (count 519+226 or 416+905 as 1 area)

For up to 100 basic users but no NDNCL integration - internal DNCL only - the cost will be $50 initial setup plus $10 per month, plus all applicable taxes.

If you choose to migrate off our system, we will refund pro rata the balance of fees for any unused months. You can capture your data directly from the report screens, or we will dump and forward your data at our hourly rate. There are no back end exit fees.